Tata Group, now free of merger-related hurdles, focuses on building a globally competitive Air India with a distinct Indian essence.
The merger of Air India and Vistara occurred in just over two years—faster than typical global airline consolidations.
Air India will adopt many practices from Vistara, maintaining a strong focus on customer service and operational improvements for a seamless travel experience.
With a 25.1% stake in Air India, Singapore Airlines’ joint expertise from Vistara will continue to strengthen Air India’s global operations and standards.
Air India aims to become a customer-focused, performance-driven airline, fostering a culture of operational excellence and seamless customer service.